18 November, 2020
Longreach Hospital recognised for highest standards of patient support
LONGREACH Hospital’s operational services team has been recognised by Queensland Health’s Strategic Operational Service Unit, winning the 2020 Environmental Cleaning and Porterage Patient Assistance Service Excellence Award.
The annual awards are designed to
promote and recognise the contributions made by health service staff throughout
Those eligible for the awards include hospital orderlies, cleaners, kitchen, grounds and laundry staff who support patients, and work hand-in-hand with clinicians to provide the best health service possible.
“It’s great to see the Longreach Hospital team’s hard work and dedication to our facility and the wider community recognised with this award,” Central West Hospital and Health Service General Manager Acute Health Services Craig Carey said.
“Our operational support staff are invaluable members of our healthcare team. They assist patients to get to where they need to go either by bed, trolley or wheelchair.
“They also perform regular cleaning and manual duties, using the correct equipment efficiently and safely to ensure high-quality patient care.
“Our team members work hard to ensure patient-centred care, with the facility’s cleanliness being maintained and high-quality meals attracting compliments from visiting services and patients.
“The quality of patient linen is also outstanding, and the hospital grounds are colourful and inviting for patients and visitors to enjoy.”
“A smile and a friendly face provides great support to patients and colleagues."
Mr Carey said the Operational Services team members had gone above and beyond the call of duty during the current pandemic.
“The team is incredibly responsive and they are always willing to assist others,’’ he said. “They fully deserve this award and recognition.”